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	1.	WINNING CLIENTS' LOYALTY : Seven Proven Practices to Convert Clients into Amazing Fans / JONATHAN LOW by Low, Jonathan, 1968- [author.] Publisher: Petaling Jaya, Selangor : Penerbit Wawasan Nusa (M) Sdn Bhd, [2014?]Copyright date: ©2014 Other title: Seven proven practices to convert clients into amazing fans Availability: Items available for loan: FRANCIS LIGHT LIBRARY (2)Call number: 658.812 LOW, ... Place hold
	2.	Product development for the lean enterprise : why Toyota's system is four times more productive and how you can implement it / Michael N. Kennedy by Kennedy, Michael N [author.] Ward, Allen [author.] Publisher: Oaklea Press: Richmond, Va., 2008Copyright date: ©2003 Availability: Items available for loan: FRANCIS LIGHT LIBRARY (1)Call number: LR 658.575 KEN. Place hold
	3.	Ready, set, dominate : implement Toyota's set-based learning for developing products and nobody can catch you/ by Michael Kennedy, Harmon, Kent, Minnock, Ed by Kennedy, Michael N [author] Harmon, Kent [author.] Minnock, Ed [author.] Publisher: Richmond, Virginia: Oaklea Press, 2008 Availability: Items available for loan: FRANCIS LIGHT LIBRARY (1)Call number: LR 658.575 KEN. Place hold

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