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SERVICES MARKETING : People, Technology, Strategy / Christopher Lovelock, Jochem Wirtz. by
Edition: 5th ed., International ed.
Publisher: Upper Saddle River ; Pearson Prentice Hall, 2004Copyright date: ©2004
Availability: Items available for loan: FRANCIS LIGHT LIBRARY (2)Call number: 658.8 LOV, ...

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Services marketing : people, technology, strategy / Christopher H. Lovelock by Boston : Pearson, 2011
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Availability: Items available for loan: FRANCIS LIGHT LIBRARY (1).

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