TY - BOOK AU - Thill,John V. AU - Bovée,Courtland L. TI - Excellence in business communication SN - 9780137143832 (pbk.) : U1 - 658.45 23 PY - 2008/// CY - London PB - Pearson Prentice Hall KW - Business communication N1 - Previous ed.: 2007; Formerly CIP; Includes bibliographical references and index ER -