TY  - BOOK
AU  - McKay,Matthew
AU  - Davis,Martha
AU  - Fanning,Patrick
TI  - Messages: The communication skills book 
SN  - 9781684031719 (pbk. : alk. paper)
AV  - P90 .M253 2009
U1  - 302.2 22
PY  - 2018///
CY  - Oakland, CA
PB  - New Harbinger Publications
KW  - Communication
KW  - Interpersonal communication
N1  - Includes bibliographical references (p. [347]-348) and index
UR  - https://ebookcentral.proquest.com/lib/alcm/detail.action?docID=5472941
ER  -