TY - BOOK AU - Armstrong,Gary AU - Kotler,Philip AU - Opresnik,Marc O. TI - Marketing: an introduction SN - 9781292294865 U1 - 658.8 23 PY - 2020///] CY - Harlow, England PB - Pearson KW - Marketing N1 - Previous edition: 2016; Formerly CIP; Includes bibliographical references and index N2 - For undergraduate principles of marketing courses. Marketing: An Introduction shows students how customer value -- creating it and capturing it -- drives effective marketing strategies. The 14th Edition reflects the major trends and shifting forces that impact marketing in this digital age of customer value, engagement, and relationships, leaving students with a richer understanding of basic marketing concepts, strategies, and practices. Through updated company cases, Marketing at Work highlights, and revised end-of-chapter exercises, students are able to apply marketing concepts to real-world company scenarios ER -