TY  - BOOK
AU  - Deming,W.Edwards
TI  - THE ESSENTIAL DEMING: Leadership Principles from the Father of Quality 
SN  - 9780071790222 
U1  - 658.4092 22
PY  - 2013///
CY  - New York
PB  - McGraw-Hill
KW  - Total quality management
KW  - Leadership
KW  - Industrial management
N1  - Includes bibliographical references and index
N2  - Offers articles, papers, lectures, and notes touching on a wide range of topics, but which focus on the author's overriding message: quality and operations are all about systems, not individual performance; the system has to be designed so that the worker can perform well
ER  -